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La CFSMI, fédération européenne des AFSM, organise un webinar en anglais, sur « comment faire évoluer votre modèle économique de la vente de produits à la vente de services (SAV, Support…) », le 6 novembre 2017 à 16h00.
Transforming from a Product Reseller to a Managed Services Provider
Managed services have become the logical solution in this ever-changing environment. Resellers, and even many manufacturers, are still looking at support services as technical services. But this is not enough. We all need to partner with our customers. There is no ready-to-use method to make this transformation, but a framework of what is key to know. During this webinar, Dimension Data will share their experience and approach.
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